Abseek Antibody Computing Platform Privacy Policy
Last Updated: June 5, 2025
Effective Date: June 5, 2025
Cyagen Biosciences (Suzhou) Co., Ltd. and its affiliates and partners (hereinafter collectively referred to as "we," "us," or "our") provide the internet service known as the Abseek Antibody Computing Platform website (hereinafter referred to as "the Service") in Mainland China. To enhance the analytical capabilities and scientific research level of the Service, we may share data with qualified professional research institutions (such as Tsinghua Pearl River Delta Research Institute). We comply with applicable national laws and regulations, including the Personal Information Protection Law of the People's Republic of China and the Cybersecurity Law of the People's Republic of China, regarding the collection, use, storage, sharing, protection of personal information, and your related rights. Please read this Privacy Policy carefully before using the Service. If you do not agree with any part of this Policy, please immediately stop using the Service. If you are under 18 years old when reading this Policy, please read and agree to it accompanied by your legal guardian before using the Service. By clicking "Agree" or actually using the Service, you acknowledge that you have read, understood, and agreed to all contents of this Policy.
1. How We Collect and Use Your Personal Information
As the personal information processor, we adhere to principles of legality, fairness, necessity, and good faith, collecting and using your personal information only for purposes necessary to provide the Service. Specifically:
1.1 Registration, Login, and Real-Name Authentication:
To verify your identity and comply with real-name registration requirements, you must provide your mobile phone number or email address as login credentials and set a password when registering or logging in. Certain functions may require real-name authentication, including providing your real name, ID number, verification codes, or ID photos. These are necessary personal information; failure to provide them may prevent registration or use of related functions. We keep this information strictly confidential and use it only to verify your identity and comply with legal requirements. Industry-standard encryption is applied to ensure data transmission security during collection.
1.2. Data Upload and Analysis Services:
When using data analysis, gene information query, antibody analysis, or other functions, you may voluntarily upload relevant data, including but not limited to gene sequence data, amino acid sequence data, disease-related information, case and sample information, and other research data. Such data may sometimes include sensitive health or genetic information. We do not actively collect your health information; we only collect and use the data you voluntarily provide with your explicit consent and authorization, solely for purposes agreed upon in this Service, such as providing analysis, outputting results, model training, and product optimization. You must ensure the legality and authenticity of the information and have obtained necessary authorizations; you bear all legal responsibilities arising therefrom. We will not use your personal data for other purposes without your consent.
1.3. Payment and Transaction Information:
If you use paid features, we collect payment-related information such as order numbers, transaction times, and amounts to process orders and provide customer service. Payment details like bank card numbers or payment account information are processed by third-party payment platforms. By using paid services, you agree that we may share necessary payment information with these third-party providers to complete transactions. We bear certain management responsibilities toward these platforms, which also have their own privacy obligations and may process your payment information according to their policies.
1.4. Log and Technical Information:
To ensure the security and stability of the Service, we may automatically collect technical information generated during your use, such as device IP address, device identifiers, operating system, browser type, access time, and log data. This information is generally used for system logs, service access analysis, and troubleshooting to improve service quality. Such technical information is aggregated and anonymized for internal analysis and will not be used to identify you individually.
All the above information constitutes "personal information" We do not collect personal information beyond what is necessary for providing the Service. For sensitive personal information, we will obtain your explicit consent and apply stricter protection measures as required by law.
2. How We Share, Transfer, and Disclose Your Personal Information
Service-Related Sharing:
To provide certain business functions, we may share specific information with partners. For example, payment service providers involved in payment processing may access your payment account and order information solely to fulfill payment settlement responsibilities and must maintain confidentiality. Except for such necessary cases, we will not share your personal information with unrelated third parties, nor sell, rent, or illegally provide your personal information.
Legal Requirements for Sharing and Disclosure:
We may disclose or share your personal information in the following circumstances as required by law:
(1) According to laws, regulations, or government authorities' requirements;
(2) Upon lawful requests by judicial, regulatory, or arbitration bodies;
(3) To protect the personal and property safety of ourselves and other users, or to safeguard public safety and interests;
(4) In disputes or conflicts involving you and others during use of the Service, we may disclose relevant information within legal limits.
Business Transfers, Mergers, etc.:
In the event of mergers, splits, acquisitions, or asset transfers, your personal information may be transferred or inherited as part of assets. The transferee must continue to comply with this Policy; otherwise, we will require them to obtain your renewed consent.
Anonymization:
We may anonymize or de-identify your information so that it cannot identify you personally and use it for academic research, data analysis, and model optimization. Anonymized data no longer contains your identity and is not subject to this Policy's restrictions.
Except as above, we will not share, transfer, or disclose your personal information without your consent.
3. How We Protect Your Personal Information
We highly value information security and have implemented, but are not limited to, the following measures:
Security Technologies:
We use encryption technologies such as SSL/HTTPS for data transmission, encrypted data storage, and access controls to protect your personal information. We conduct regular security assessments and vulnerability scans, promptly fixing issues to ensure network and data storage security.
Security Management:
We have strict internal management systems controlling access to personal information, authorizing only limited personnel and departments as necessary. Employees receive confidentiality training and sign agreements prohibiting unauthorized disclosure or misuse.
Risk Prevention:
We assess potential security risks and establish preventive and emergency response mechanisms. In case of data breaches, loss, or tampering, we will report to regulatory authorities and notify affected users promptly, taking remedial actions to reduce risks.
Despite these measures, please understand that absolute security cannot be guaranteed in the internet environment. You should safeguard your account credentials and notify us immediately if you suspect unauthorized use or security issues so we can respond accordingly.
4. How We Store Your Personal Information
We comply with national cybersecurity laws and standards to ensure secure data storage. We retain your information only as long as necessary to fulfill the purposes of this Policy and legal requirements:
Retention Period:
To continuously provide the Service or fulfill contractual obligations, we retain your personal information. If you stop using the Service for a long time and request account cancellation, we will delete your personal information according to laws and business needs unless otherwise required by law.
Backup and Deletion:
We may back up data as necessary and delete or anonymize information when no longer needed. Due to backups, deletion requests may not take immediate effect, but we will process them within a reasonable timeframe.
Cross-Border Transfer:
If future business development requires cross-border data transfer, we will comply with laws such as the Personal Information Protection Law, conduct security assessments, sign standard contractual clauses, and obtain your prior consent to ensure data security.
5. Your Rights
Under applicable laws, you have the following rights regarding your personal information:
Access and Retrieval:
You may log in to your account anytime to view or update your registration information. You may also request a copy of your personal information held by us.
Correction and Supplement:
You can update your information via account settings or contact us for assistance. Please ensure the information is true, complete, and valid; we will correct inaccuracies promptly.
Deletion or Account Cancellation:
Upon account cancellation or service termination, we will delete your personal information per laws and this Policy (after confirming all services and transactions are settled). However, we may retain necessary information for a reasonable period to fulfill legal obligations such as dispute resolution or tax compliance.
Withdrawal of Consent:
Where legally permitted, you may withdraw consent for certain personal information processing via account settings or customer service. Withdrawal may affect normal use of related functions.
Restriction or Objection:
You may request restrictions on or object to specific processing activities (e.g., direct marketing) where allowed by law.
Complaints or Claims:
If you believe we have violated your rights or mishandled your personal information, you may complain to us or report to relevant regulatory authorities; we will investigate and respond accordingly.
You may exercise these rights by contacting us as described in Section 8. We will respond within a reasonable legal time frame and may verify your identity via login credentials, verification codes, phone, or email to protect your information security.
6. Terms for Minors' Use
Our Service is not intended for minors under 18 years old. If you are under 18, please use the Service under the guidance and accompaniment of your legal guardian (parents or other lawful guardians) and read this Policy together. Guardians are responsible for minors' behavior.
Minors must not register or use the Service without guardian consent. Guardians should supervise minors to protect their personal information security. If we detect accounts belonging to minors, we will terminate service and delete their personal information in accordance with laws.
7. Updates to This Privacy Policy
We may update this Policy due to business development, legal changes, or security needs. Revised versions take effect immediately upon posting on this page with an updated "Last Updated" date. For significant changes, we will notify you via homepage announcements, pop-ups, or other prominent means and seek your consent or confirmation. We encourage you to review this Policy regularly. Continued use of the Service constitutes acceptance of the updated terms.
8. Contact Us
If you have any questions, comments, or suggestions regarding this Policy or personal information protection, please contact us:
Customer Service Email: abseek-support@cyagen.com
Mailing Address: No. 98 Xiangxue Road, Huangpu District, Guangzhou, Guangdong Province, China
We will endeavor to respond to your inquiries within a reasonable time frame.